What should you as a leader ask yourself frequently (read every week) to make sure you are ahead?
- What business are we really in?
- Why are we really successful?
- Who is our customer really?
- What does our customer really need?
- If we would start our business today, what would we do?
- What technology are we not using or maximising?
- What distribution channels are we not using or maximising
- What identity do you want people to associate to your business? Who do they become by doing business with you? (Game Changers)
- If you were going to create another industry, what would it be?